Privacy Policy
Last updated: 19 August 2026
Information we collect
- Personal details: first name, last name, nationality, country of residence
- Contact details: email address and phone number
- Travel details: dates, destination, package selected, traveller counts, budget
- Business details, where applicable: company name
- Communication records from WhatsApp, email or the enquiry form
Payments
We do not collect payment card details through the website — payments are handled separately as part of the booking confirmation process.
How we use your information
- To respond to enquiries and provide quotations
- To process bookings with airlines, hotels, transport providers and visa authorities
- To communicate confirmations, payment schedules and itinerary updates
- To improve our services and website experience
- To comply with legal or regulatory requirements
Sharing of information
We share your information only where necessary to deliver the services you request — for example with hotels, airlines, transport operators, activity providers or visa processing agents. We do not sell or rent your personal information for marketing purposes.
Data retention
We retain information only as long as necessary to fulfil your booking, respond to your enquiry or meet legal and accounting obligations, after which it is securely deleted or anonymised.
Data security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. No method of transmission over the internet is 100% secure.
Your rights
You may request access to, correction of, or deletion of your personal data by contacting us. You may also opt out of promotional communications at any time.
Third-party links
Our website may link to third-party sites such as WhatsApp, Instagram or supplier booking pages. We are not responsible for their privacy practices.
Children's privacy
Our services are not directed at individuals under 18. Traveller details for minors are collected only as part of a family or group booking submitted by a parent or guardian.
Changes to this policy
We may update this policy periodically. Continued use of the site after changes constitutes acceptance of the revised policy.